Hotel Policies

• Check in 3:00 pm - 3:00 am
• Check out 12:00 pm

General

In the heart of Kobe, Oriental Hotel is within a 5-minute drive of Meriken Park and Kobe Harborland. This 4.5-star hotel is 1.2 mi (1.9 km) from Kobe Anpanman Children's Museum Mall and 2.3 mi (3.7 km) from Port of Kobe.. Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a smoke detector

Fees Information

• Optional: Fee for buffet breakfast: approximately JPY 4620 for adults and JPY 2310 for children Self parking fee: JPY 1500 per night Rollaway bed fee: JPY 12000.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Unicode Support true.
• Social distancing measures are in place.
• Parking height restrictions apply.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard, UnionPay

Dining

• Enjoy Italian cuisine at The House of Pacifc, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours).
• Snacks are also available at the coffee shop/cafe.
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.

Business amenities

• Featured amenities include complimentary wired internet access, express check-in, and express check-out.
• Event facilities at this hotel consist of a conference center and meeting rooms.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 116 guestrooms featuring refrigerators and flat-screen televisions.
• Your bed comes with down comforters and premium bedding.
• Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment.
• Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Kobe City Museum - 0.2 km / 0.1 mi Higashi Yuenchi Park - 0.2 km / 0.1 mi Kobe City Hall - 0.4 km / 0.2 mi Sannomiya Shrine - 0.4 km / 0.2 mi Motomachi Shopping Street - 0.4 km / 0.3 mi Shin-Kobe Trail - 0.5 km / 0.3 mi Meriken Park - 0.6 km / 0.4 mi Ikuta Shrine - 0.9 km / 0.5 mi Port of Kobe Earthquake Memorial - 0.9 km / 0.5 mi Hyogoken Kokan - 1.1 km / 0.7 mi Kobe Mosque - 1.3 km / 0.8 mi Kawasaki Good Times World - 1.3 km / 0.8 mi Kobe Maritime Museum - 1.4 km / 0.9 mi Space 11 Darvish Museum - 1.5 km / 0.9 mi Kobe Tower - 1.5 km / 0.9 mi The nearest airports are: Kobe Airport (UKB) - 7.8 km / 4.9 mi Itami Airport (ITM) - 35.4 km / 22 mi Kansai Intl.
• Airport (KIX) - 70 km / 43.5 mi The preferred airport for Oriental Hotel is Kansai Intl.
• Airport (KIX).

Headline

• In Kobe (Kobe City Centre)

Themes

• Business property, Luxury property, Boutique property, Family property