Hotel Policies

• Check in 3:00 pm - midnight
• Check out 12:00 pm

General

Located in Yakushima, sankara hotel spa Yakushima is by the ocean, within a 5-minute drive of Yakushima Botanical Research Park and Toroki Falls. This 4-star hotel is 3.5 mi (5.6 km) from Mt. Mocchomudake and 3.7 mi (6 km) from Senhiro Fall.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and a picnic area.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector

know before you go

• Reservations are required for spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 13 years old and younger are not permitted at this property.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Gap period enforced between guest stays - 24 hours.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
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• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Staff wears personal protective equipment.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Children not allowed.
• Protective clothing is available to guests.
• Essential workers only - NO.
• No cribs (infant beds) available.
• No rollaway/extra beds available.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard

Dining

• Enjoy French cuisine at ayana, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours).
• Quench your thirst with your favorite drink at the poolside bar.
• A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Renovations

• This property is closed from January 9 2024 to January 31 2024 (dates subject to change).

Business amenities

• Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
• A roundtrip airport shuttle is complimentary (available 24 hours).

Rooms

• Make yourself at home in one of the 29 guestrooms featuring refrigerators and flat-screen televisions.
• Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment.
• Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
• Conveniences include phones, as well as safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Yakushima Botanical Research Park - 2.1 km / 1.3 mi Toroki Falls - 2.4 km / 1.5 mi Mt.
• Mocchomudake - 5.6 km / 3.5 mi Senhiro Fall - 6 km / 3.7 mi Onoaida Onsen - 6.8 km / 4.2 mi Yakushima National Park - 7 km / 4.4 mi Yakusugi Nature Museum - 8 km / 5 mi Anbo River - 9.1 km / 5.7 mi Snake's Mouth Waterfall - 10.2 km / 6.3 mi Hirauchi Kaichū Onsen - 13.7 km / 8.5 mi Yudomari Onsen - 14.7 km / 9.1 mi Mount Tachudake - 18.5 km / 11.5 mi Yakusugi Land - 19 km / 11.8 mi Oko Fall - 26.8 km / 16.7 mi Yaku Shrine - 27.7 km / 17.2 mi The nearest airports are: Yakushima Airport (KUM) - 17.3 km / 10.8 mi Kagoshima Airport (KOJ) - 199.8 km / 124.1 mi The preferred airport for sankara hotel spa Yakushima is Kagoshima Airport (KOJ).

Headline

• Near Yakushima Botanical Research Park

Themes

• Business property, Spa property