Hotel Policies

• Check in 2:00 pm - midnight
• Check out 11:00 am

General

With a stay at Shibuya Stream Excel Hotel Tokyu in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and National Stadium. This 4-star hotel is 2.2 mi (3.5 km) from Tokyo Midtown and 2.5 mi (4 km) from Meiji Jingu Shrine.. This hotel was built in 2018.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Housekeeping service is provided once every 3 days.

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate.
• The tax does not apply to nightly rates under JPY 10,000.
• Please note that further exemptions may apply.
• For more details, please contact the office using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately JPY 3300 per person Self parking fee: JPY 2800 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• For more details, please contact the property using the information on the booking confirmation.
• Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
• The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM.
• Entering or exiting is not available at all other times..
• Contactless check-out is available.
• Shield between guests and staff in main contact areas.
• LGBTQ friendly.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
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• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Cashless transactions are available.
• Staff wears personal protective equipment.
• Food service has been amended for enhanced safety.
• Contactless check-in is available.
• Masks are compulsory at the property.
• No cribs (infant beds) available.
• No rollaway/extra beds available.
• Parking height restrictions apply.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard, UnionPay

Dining

• At Shibuya Stream Excel Hotel Tokyu, enjoy a satisfying meal at the restaurant.
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Business amenities

• Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 177 air-conditioned rooms featuring refrigerators and flat-screen televisions.
• Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment.
• Bathrooms feature showers, complimentary toiletries, and hair dryers.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Shibuya Hikarie - 0.4 km / 0.2 mi Cerulean Tower - 0.6 km / 0.4 mi Shibuya Crossing - 0.7 km / 0.4 mi Tokyo Anime Center - 0.8 km / 0.5 mi Love Hotel Hill - 1 km / 0.6 mi Yoyogi Park - 1.5 km / 0.9 mi Yoyogi National Gymnasium - 1.6 km / 1 mi Omotesando Hills - 1.6 km / 1 mi Takeshita Street - 1.8 km / 1.1 mi NHK Hall - 2.1 km / 1.3 mi Meiji Jingu Stadium - 2.5 km / 1.5 mi Meiji Jingu Shrine - 2.5 km / 1.6 mi Roppongi Hills - 2.6 km / 1.6 mi Tokyo City View and Sky Deck - 2.8 km / 1.7 mi Tokyo Midtown - 3 km / 1.8 mi The nearest airports are: Haneda Airport (HND) - 23.8 km / 14.8 mi Narita Intl.
• Airport (NRT) - 78.6 km / 48.8 mi

Headline

• Near Shibuya Crossing