Hotel Policies

• Check in 3:00 pm - midnight
• Check out 12:00 pm

General

With a stay at THE KAHALA Hotel Resort YOKOHAMA in Yokohama (Yokohama City Centre), you'll be within a 15-minute walk of Pacifico Yokohama and Yokohama Museum of Art. This 4.5-star hotel is 0.9 mi (1.4 km) from Landmark Tower and 1 mi (1.6 km) from Red Brick Warehouse.. Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Optional: Fee for buffet breakfast: approximately JPY 5692 for adults and JPY 3795 for children Covered valet parking fee: JPY 4000 per night (in/out privileges) Late check-out is available for a fee (subject to availability) Rollaway bed fee: JPY 12650.0 per night Pool fee: JPY 3795 per staySpa fee: JPY 3795 per stay The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Pool access available from 6:00 AM to 10:00 PM.
• Reservations are required for spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
• Enhanced food service safety measures are in place.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• This property may offer in-room breakfast instead of the listed breakfast type on select days..
• Property does not require health documentation at check-in.
• Shield between guests and staff in main contact areas.
• Property follows sanitization practices of Safe Travels (WTTC - Global).
• LGBTQ friendly.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
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• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).
• Staff wears personal protective equipment.
• Food service has been amended for enhanced safety.
• Essential workers only - NO.
• Property does not offer onsite COVID-19 testing.
• Masks are compulsory at the property.
• No cribs (infant beds) available.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard

Dining

• Enjoy Italian cuisine at ＯＺＩＯ, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours).
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are served on weekdays from 8:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Business amenities

• Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
• Planning an event in Yokohama?
• This hotel has facilities measuring 1647 square feet (153 square meters), including conference space.
• Limited parking is available onsite.

Rooms

• Make yourself at home in one of the 146 guestrooms featuring refrigerators and minibars. 50-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected.
• Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
• Conveniences include phones, as well as safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• K-Arena Yokohama - 0.4 km / 0.3 mi Anpanman Museum - 0.5 km / 0.3 mi Yokohama Minato Mirai Hall - 0.6 km / 0.4 mi Pacifico Yokohama - 0.8 km / 0.5 mi Yokohama Museum of Art - 1 km / 0.6 mi Queen's Square Yokohama - 1 km / 0.6 mi Yokohama Cosmo World - 1 km / 0.7 mi Cupnoodles Museum - 1.1 km / 0.7 mi PIA ARENA MM - 1.1 km / 0.7 mi Landmark Tower - 1.3 km / 0.8 mi Sky Garden - 1.3 km / 0.8 mi Yokohama Port Museum - 1.4 km / 0.8 mi Yokohama Hammerhead - 1.5 km / 1 mi Zou-no-hana Park - 1.8 km / 1.1 mi Red Brick Warehouse - 1.9 km / 1.2 mi The preferred airport for THE KAHALA Hotel Resort YOKOHAMA is Haneda Airport (HND) - 25.4 km / 15.8 mi

Headline

• In Yokohama (Yokohama City Centre)

Themes

• Business property, Luxury property, Family property, Spa property