Hotel Policies

• Check in 3:00 pm - midnight
• Check out 12:00 pm

General

With a stay at The Ritz-Carlton, Kyoto in Kyoto (Central Kyoto), you'll be within a 5-minute drive of Nishiki Market and Kawaramachi Street. This 5-star hotel is 7.5 mi (12.1 km) from Lake Biwa and 0.9 mi (1.4 km) from Shijo Street.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, babysitting (surcharge), and wedding services.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A city tax may be collected at the property.
• The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate.
• Please note that further exemptions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.
• Optional: Fee for full breakfast: approximately JPY 6325 per person Valet parking fee: JPY 4000 per day Rollaway bed fee: JPY 12000.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Reservations are required for spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• This property doesn't offer after-hours check-in.
• Front desk staff will greet guests on arrival.
• Guests must be age 20 and older to stay in a smoking room..
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).
• Contactless check-out is available.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Staff wears personal protective equipment.
• Masks are available to guests.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Essential workers only - NO.
• No cribs (infant beds) available.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard

Dining

• For lunch or dinner, stop by Mizuki, a restaurant that specializes in Japanese cuisine.
• Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.
• Quench your thirst with your favorite drink at the bar/lounge.
• Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Business amenities

• Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.

Rooms

• Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and flat-screen televisions.
• Complimentary wireless Internet access is available to keep you connected.
• Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
• Conveniences include phones, as well as safes and complimentary newspapers.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Kiyamachi Street - 0.1 km / 0.1 mi Pontocho Alley - 0.7 km / 0.4 mi Teramachi Street - 0.9 km / 0.6 mi Gion Shirakawa Area - 1 km / 0.6 mi Shijo Street - 1.2 km / 0.7 mi Kyoto International Exhibition Hall - 1.2 km / 0.8 mi Nishiki Market - 1.3 km / 0.8 mi Kyoto MINAMIZA Theatre - 1.3 km / 0.8 mi Kyoto International Manga Museum - 1.3 km / 0.8 mi National Museum of Modern Art, Kyoto - 1.3 km / 0.8 mi Heian Shrine - 1.4 km / 0.8 mi Kyoto Municipal Zoo - 1.4 km / 0.9 mi Hanamikoji Dori - 1.4 km / 0.9 mi Kawaramachi Street - 1.4 km / 0.9 mi Kyoto Municipal Museum of Art - 1.5 km / 1 mi The nearest airports are: Itami Airport (ITM) - 51.2 km / 31.8 mi Kansai Intl.
• Airport (KIX) - 98.5 km / 61.2 mi The preferred airport for The Ritz-Carlton, Kyoto is Kansai Intl.
• Airport (KIX).

Headline

• In Kyoto (Central Kyoto)

Themes

• Luxury property, Spa property