Hotel Policies

• Check in 3:00 pm - anytime
• Check out 12:00 pm

General

With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This 4.5-star hotel is 2 mi (3.3 km) from Tokyo Dome and 3.6 mi (5.8 km) from Tokyo Skytree.. Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate.
• The tax does not apply to nightly rates under JPY 10,000.
• Please note that further exemptions may apply.
• For more details, please contact the office using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately JPY 5400 for adults and JPY 2700 for children Self parking fee: JPY 2100 per night Facilities fee: JPY 1000 per person, per day and includes use of: fitness facilities The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).
• This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and GBAC STAR Facility Accreditation (global expert).

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• For more details, please contact the property using the information on the booking confirmation.
• Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.
• Guests may be subject to health screenings for COVID-19 at the property..
• Property follows sanitization practices of Ecolab (3rd party expert - Global).
• Property does not require health documentation at check-in.
• Contactless check-out is available.
• Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).
• Property confirms they are implementing guest safety measures.
• Unicode Support false.
• Property is cleaned with disinfectant.
• Guests are provided with free hand sanitizer.
• Property confirms they are implementing enhanced cleaning measures.
• Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).
• Cashless transactions are available.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Food service has been amended for enhanced safety.
• Essential workers only - NO.
• Property does not offer onsite COVID-19 testing.
• No rollaway/extra beds available.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, American Express, Cash, JCB International, Mastercard

Dining

• Grab a bite at Ristorante Bar Enoteca, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours).
• Snacks are also available at the 2 coffee shops/cafes.
• Relax with a refreshing drink at one of the 2 bars/lounges.
• Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business amenities

• Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and minibars.
• Wired and wireless Internet access is complimentary, while 43-inch LCD televisions with digital programming provide entertainment.
• Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
• Conveniences include phones, as well as safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Marunouchi Building - 0.2 km / 0.2 mi Tokyo International Forum - 0.7 km / 0.4 mi Imperial Palace East Gardens - 0.9 km / 0.6 mi Imperial Garden Theatre - 1 km / 0.6 mi Hibiya Park - 1.3 km / 0.8 mi Ginza Wako Building - 1.5 km / 0.9 mi Ginza Six - 1.7 km / 1 mi Tokyo Imperial Palace - 1.7 km / 1.1 mi Kitanomaru Park - 1.8 km / 1.1 mi Kabuki-za Theatre - 1.8 km / 1.1 mi Tsukiji Outer Market - 2.1 km / 1.3 mi Suitengu Shrine - 2.3 km / 1.4 mi Kanda Shrine - 2.6 km / 1.6 mi Nippon Budokan - 2.7 km / 1.7 mi Yasukuni Shrine - 3.1 km / 1.9 mi The nearest airports are: Haneda Airport (HND) - 21.6 km / 13.4 mi Narita Intl.
• Airport (NRT) - 68.1 km / 42.3 mi The preferred airport for The Tokyo Station Hotel is Narita Intl.
• Airport (NRT).

Headline

• In Tokyo (Chiyoda)

Themes

• Spa property, Luxury property, Shopping property, Boutique property