Hotel Policies

• Check in 3:00 pm - midnight
• Check out 12:00 pm

General

A stay at Ace Hotel Kyoto places you in the heart of Kyoto, within a 10-minute walk of Shijo Street and Nishiki Market. This upscale hotel is 0.5 mi (0.8 km) from Kawaramachi Street and 0.7 mi (1.2 km) from Pontocho Alley.. Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: Deposit: JPY 15000 per accommodationA city tax may be collected at the property.
• The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate.
• Please note that further exemptions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.
• Optional: Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for childrenPet fee: JPY 14300 per pet, per nightService animals are exempt from feesRollaway bed fee: JPY 6215.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Maximum number of pets per room 2.
• Pet max weight (per pet) in lb is 33.
• Pet max weight (per pet) in kg is 15.
• Service animals are allowed.
• Pets cannot be left unattended.
• Service animals are exempt from fees/restrictions.
• Only dogs are allowed.
• Pets allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• Breakfast is not included in the Breakfast rate for children age 12 and younger.
• Guests are required to contact the property in advance to make arrangements to bring their pet.
• Otherwise, pets will not be allowed..
• Gap period enforced between guest stays - 24 hours.
• LGBTQ friendly.
• Property confirms they are implementing guest safety measures.
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• Guest accommodation is sealed after cleaning.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Food service has been amended for enhanced safety.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard

Dining

• Grab a bite at Mr.
• Maurices Italian, a restaurant which features a bar/lounge and a garden view.
• You can also stay in and take advantage of the room service (during limited hours).
• Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Business amenities

• Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Rooms

• Make yourself at home in one of the 213 guestrooms featuring refrigerators and flat-screen televisions.
• Your bed comes with down comforters and premium bedding.
• Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
• Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Kyoto International Manga Museum - 0.3 km / 0.2 mi Shijo Street - 0.7 km / 0.5 mi Teramachi Street - 0.8 km / 0.5 mi Nishiki Market - 0.8 km / 0.5 mi Kawaramachi Street - 0.8 km / 0.5 mi Sanjo Street - 0.9 km / 0.5 mi Kiyamachi Street - 0.9 km / 0.6 mi Pontocho Alley - 1.2 km / 0.7 mi Nijō Castle - 1.3 km / 0.8 mi Hanamikoji Street - 1.5 km / 0.9 mi Gion Shirakawa Area - 1.6 km / 1 mi Kyoto Imperial Palace - 1.6 km / 1 mi Kyoto MINAMIZA Theatre - 1.8 km / 1.1 mi Gion Tatsumi Bridge - 1.8 km / 1.1 mi Kenninji Temple - 2 km / 1.3 mi The nearest airports are: Itami Airport (ITM) - 51 km / 31.7 mi Kobe Airport (UKB) - 79.2 km / 49.2 mi Kansai Intl.
• Airport (KIX) - 98.2 km / 61 mi

Headline

• Near Nishiki Market

Themes

• Business property, Pet-friendly property