Hotel Policies

• Check in 2:00 pm - 3:00 am
• Check out 11:00 am

General

A stay at Kyoto Tokyu Hotel places you in the heart of Kyoto, within a 5-minute drive of Kawaramachi Street and Kyoto Tower. This hotel is 1.3 mi (2.1 km) from Nishiki Market and 1.3 mi (2.2 km) from Nijō Castle.. Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: A city tax may be collected at the property.
• The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate.
• Please note that further exemptions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately JPY 3356 for adults and JPY 1678 for childrenSelf parking fee: JPY 2000 per night (in/out privileges) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival.
• Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee.
• The breakfast fee for children ages 0-3 is at no charge..
• Professional property host/manager.
• Shield between guests and staff in main contact areas.
• LGBTQ friendly.
• Temperature checks are available to guests.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Cashless transactions are available.
• Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).
• Staff wears personal protective equipment.
• Food service has been amended for enhanced safety.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Car required.
• Gloves are available to guests.
• Property does not offer onsite COVID-19 testing.
• Masks are compulsory at the property.
• Property does not require health documentation at check-in.
• Contactless check-out is available.
• Property confirms they are implementing guest safety measures.
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• Property confirms they are implementing enhanced cleaning measures.
• Parking height restrictions apply.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard, UnionPay

Dining

• Enjoy international cuisine at KAZAHANA, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours).
• Snacks are also available at the coffee shop/cafe.
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Renovations

• The property will be renovating from July 22 2024 to September 27 2024 (completion date subject to change).
• The following areas are affected: Select guestrooms During renovations, the hotel will make every effort to minimize noise and disturbance.

Business amenities

• Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
• Planning an event in Kyoto?
• This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 6 meeting rooms.
• A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 408 air-conditioned rooms featuring refrigerators and flat-screen televisions.
• Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
• Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
• Conveniences include phones, as well as safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Nishihonganji Temple - 0.6 km / 0.4 mi Shijo Street - 1 km / 0.6 mi Higashi Honganji Temple - 1.2 km / 0.7 mi Umekoji Park - 1.2 km / 0.7 mi Kyoto Aquarium - 1.2 km / 0.8 mi Kyoto Station Building - 1.3 km / 0.8 mi Kawaramachi Street - 1.4 km / 0.9 mi Kyoto Tower - 1.5 km / 0.9 mi Sanjo Street - 1.6 km / 1 mi Kyoto Railway Museum - 1.7 km / 1 mi To-ji Temple - 1.8 km / 1.1 mi Nishiki Market - 2 km / 1.2 mi Nijō Castle - 2.2 km / 1.4 mi Kyoto National Museum - 2.2 km / 1.4 mi Kyoto TERRSA - 2.2 km / 1.4 mi The nearest airports are: Itami Airport (ITM) - 48.5 km / 30.2 mi Kobe Airport (UKB) - 76.7 km / 47.6 mi Kansai Intl.
• Airport (KIX) - 95.7 km / 59.4 mi

Headline

• In Kyoto (Shimogyo Ward)