Hotel Policies

• Check in 3:00 pm - 3:00 am
• Check out 12:00 pm

General

With a stay at Palace Hotel Tokyo, you'll be centrally located in Tokyo, steps from Imperial Palace East Gardens and within a 5-minute walk of Wadakura Fountain Park. This 5-star hotel is 0.4 mi (0.7 km) from Museum of the Imperial Collections and 0.5 mi (0.8 km) from Marunouchi Building.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate.
• The tax does not apply to nightly rates under JPY 10,000.
• Please note that further exemptions may apply.
• For more details, please contact the office using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.
• Optional: Fee for full breakfast: approximately JPY 5819 per person Self parking fee: JPY 3300 per night (in/out privileges) Valet parking fee: JPY 4300 per night (in/out privileges) Rollaway bed fee: JPY 10000.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Pool access available from 6:30 AM to 10:00 PM.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Pets not allowed

Special Instructions

• This property doesn't offer after-hours check-in.
• Front desk staff will greet guests on arrival.
• Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision..
• LGBTQ friendly.
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• Property is not currently implementing any enhanced cleaning measures.
• Essential workers only - NO

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, Cash not accepted, American Express, JCB International, Mastercard

Dining

• Enjoy a meal at the restaurant or snacks in the coffee shop/cafe.
• The hotel also offers 24-hour room service.
• Relax with a refreshing drink at one of the 3 bars/lounges.
• Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Renovations

• The following facilities or services will be unavailable from January 15 2024 to January 16 2024 (dates subject to change): Swimming pool

Business amenities

• Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby.
• Event facilities at this hotel consist of conference space and meeting rooms.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 284 guestrooms featuring refrigerators and LCD televisions.
• Wired and wireless Internet access is complimentary, while DVD players and digital programming provide entertainment.
• Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
• Conveniences include phones, as well as laptop-compatible safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Imperial Palace East Gardens - 0.1 km / 0.1 mi Wadakura Fountain Park - 0.3 km / 0.2 mi Museum of the Imperial Collections - 0.3 km / 0.2 mi Masakado Kubizuka - 0.3 km / 0.2 mi Marunouchi Building - 0.7 km / 0.4 mi Tei-Park, Communication Park - 0.7 km / 0.4 mi Ninomaru Garden - 0.8 km / 0.5 mi Tokyo Imperial Palace - 0.9 km / 0.6 mi Kitanomaru Park - 1 km / 0.6 mi Hibiya Park - 1.2 km / 0.8 mi Tokyo International Forum - 1.2 km / 0.8 mi Imperial Garden Theatre - 1.3 km / 0.8 mi Urayasu Fish Market - 1.4 km / 0.9 mi Nippon Budokan - 1.9 km / 1.2 mi Ginza Six - 2.2 km / 1.3 mi The preferred airport for Palace Hotel Tokyo is Haneda Airport (HND) - 21.5 km / 13.3 mi

Headline

• Near Tokyo Imperial Palace

Themes

• Business property, Luxury property, Boutique property, Family property, Spa property, Shopping property