Hotel Policies

• Check in 3:00 pm - 5:30 am
• Check out 12:00 pm

General

With a stay at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel in Tokyo (Chiyoda), you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This luxury hotel is 2.1 mi (3.4 km) from Nippon Budokan and 2.7 mi (4.4 km) from Shibuya Crossing.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a spa tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.
• This property charges a facility fee to access the spa tub, sauna, and lockers.
• The facility fee does not apply to guests booked in Club, Grand Deluxe, and Suite room types.

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate.
• The tax does not apply to nightly rates under JPY 10,000.
• Please note that further exemptions may apply.
• For more details, please contact the office using the information on the reservation confirmation received after booking.
• A bathing tax, collected at the property, may be charged.
• The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations.
• Please note that further exemptions may apply.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately JPY 6095 for adults and JPY 3795 for childrenAirport shuttle fee: JPY 3100 per person (one-way)Airport shuttle fee per child: JPY 1550 (one-way), (from 6 to 11 years old) Covered self parking fee: JPY 3000 per dayValet parking fee: JPY 5000 per dayFacilities fee: JPY 3300 per person, per night and includes use of: sauna; spa tub The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Reservations are required for spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Guests with tattoos are not able to use the onsite public bathing facilities.

Pets

• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• For more details, please contact the property using the information on the booking confirmation.
• A scheduled power outage will take place on January 16 from 2-6 AM, and January 20, 2025, from 1-5 AM.
• All facilities that use power, including elevators will not be available during this time..
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
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• No rollaway/extra beds available.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Staff wears personal protective equipment.
• Essential workers only - NO

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, Cash, American Express, JCB International, Mastercard

Dining

• Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service.
• Relax with a refreshing drink at one of the 2 bars/lounges.
• Buffet breakfasts are available daily for a fee.

Business amenities

• Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
• A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 250 guestrooms featuring refrigerators and tablet computers.
• LCD televisions are provided for your entertainment.
• Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers.
• Conveniences include safes and desks, and housekeeping is provided daily.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Hotel New Otani Tokyo - 0.3 km / 0.2 mi Suntory Hall - 1.7 km / 1.1 mi Tokyo Midtown - 1.9 km / 1.2 mi Hibiya Park - 2.1 km / 1.3 mi Tokyo Imperial Palace - 2.3 km / 1.4 mi Meiji Jingu Stadium - 2.5 km / 1.6 mi Roppongi Hills - 2.6 km / 1.6 mi Imperial Garden Theatre - 2.7 km / 1.7 mi National Stadium - 2.9 km / 1.8 mi Imperial Palace East Gardens - 2.9 km / 1.8 mi Nippon Budokan - 2.9 km / 1.8 mi Tokyo City View and Sky Deck - 2.9 km / 1.8 mi Tokyo Metropolitan Gymnasium - 3 km / 1.8 mi Omotesando - 3 km / 1.9 mi Tokyo International Forum - 3 km / 1.9 mi The nearest airports are: Haneda Airport (HND) - 21.8 km / 13.6 mi Narita Intl.
• Airport (NRT) - 76.6 km / 47.6 mi The preferred airport for The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel is Narita Intl.
• Airport (NRT).

Headline

• In Tokyo (Chiyoda)

Themes

• Business property, Luxury property, Spa property