Hotel Policies

• Check in 3:00 pm - 5:30 am
• Check out 12:00 pm

General

With a stay at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel in Tokyo (Chiyoda), you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This 5-star hotel is 2.9 mi (4.7 km) from Tokyo Dome and 5.7 mi (9.2 km) from Tokyo Skytree.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a spa tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a ballroom.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.
• For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
• This property charges a facility fee to access the spa tub, sauna, and lockers.
• The facility fee does not apply to guests booked in Club, Grand Deluxe, and Suite room types.

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate.
• The tax does not apply to nightly rates under JPY 10,000.
• Please note that further exemptions may apply.
• For more details, please contact the office using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately JPY 5520 for adults and JPY 3450 for children Airport shuttle fee: JPY 3100 per person (one-way) Airport shuttle fee per child: JPY 1550 (one-way), (from 6 to 11 years old) Covered self parking fee: JPY 3000 per day Valet parking fee: JPY 5000 per day Facilities fee: JPY 2500 per person, per night and includes use of: sauna; spa tub The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Reservations are required for spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Pets

• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• For more details, please contact the property using the information on the booking confirmation.
• A scheduled power outage will take place on January 11, 2024, from 2 AM to 6 AM, and January 16, 2024, from 1 AM to 5 AM.
• All facilities that use power, including elevators, will not be available during this time..
• Shield between guests and staff in main contact areas.
• Property confirms they are implementing guest safety measures.
• No rollaway/extra beds available.
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• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property is cleaned with disinfectant.
• Guests are provided with free hand sanitizer.
• Property confirms they are implementing enhanced cleaning measures.
• Staff wears personal protective equipment.
• Essential workers only - NO

Payments ( J P Y)

• Visa, Diners Club, Debit cards not accepted, American Express, Cash, JCB International, Mastercard

Dining

• Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service.
• Relax with a refreshing drink at one of the 2 bars/lounges.
• Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Business amenities

• Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
• A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 250 guestrooms featuring refrigerators and tablet computers. 50-inch LCD televisions are provided, with digital programming available.
• Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers.
• Conveniences include safes and desks, and housekeeping is provided daily.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Hotel New Otani Tokyo - 0.3 km / 0.2 mi Kitanomaru Park - 1.7 km / 1.1 mi Suntory Hall - 1.7 km / 1.1 mi Tokyo Midtown - 1.9 km / 1.2 mi Hibiya Park - 2.1 km / 1.3 mi Tokyo Imperial Palace - 2.3 km / 1.4 mi Yasukuni Shrine - 2.4 km / 1.5 mi Meiji Jingu Stadium - 2.5 km / 1.6 mi Roppongi Hills - 2.6 km / 1.6 mi Imperial Garden Theatre - 2.7 km / 1.7 mi National Stadium - 2.9 km / 1.8 mi Imperial Palace East Gardens - 2.9 km / 1.8 mi Nippon Budokan - 2.9 km / 1.8 mi Tokyo City View and Sky Deck - 2.9 km / 1.8 mi Tokyo Metropolitan Gymnasium - 3 km / 1.8 mi The nearest airports are: Haneda Airport (HND) - 21.8 km / 13.6 mi Narita Intl.
• Airport (NRT) - 76.6 km / 47.6 mi The preferred airport for The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel is Narita Intl.
• Airport (NRT).

Headline

• In Tokyo (Chiyoda)

Themes

• Business property, Spa property, Luxury property