Hotel Policies

• Check in 3:00 pm - 5:30 am
• Check out 12:00 pm

General

With a stay at The Ritz-Carlton, Tokyo, you'll be centrally located in Tokyo, steps from Tokyo Midtown and 21 21 Design Sight. This luxury hotel is 0.1 mi (0.2 km) from Suntory Museum of Art and 0.3 mi (0.4 km) from National Art Center, Tokyo.. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a deadbolt lock This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Mandatory: You'll be asked to pay the following charges at the property: Deposit: JPY 20000 per nightThe city tax ranges from JPY 100-200 per person, per night based on the nightly room rate.
• The tax does not apply to nightly rates under JPY 10,000.
• Please note that further exemptions may apply.
• For more details, please contact the office using the information on the reservation confirmation received after booking.
• A bathing tax, collected at the property, may be charged.
• The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations.
• Please note that further exemptions may apply.
• We have included all charges provided to us by the property.
• Optional: Fee for buffet breakfast: approximately JPY 4500 to 10000 per personSelf parking fee: JPY 8000 per night (in/out privileges)Valet parking fee: JPY 8000 per dayRollaway bed fee: JPY 25056.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pets

• Service animals are allowed.
• Service animals are exempt from fees/restrictions.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival.
• Azure 45 restaurant is closed on Tuesdays..
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).
• Contactless check-out is available.
• Shield between guests and staff in main contact areas.
• LGBTQ friendly.
• Property confirms they are implementing guest safety measures.
• Temperature checks are available to guests.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Property confirms they are implementing enhanced cleaning measures.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Staff wears personal protective equipment.
• Masks are available to guests.
• Contactless check-in is available.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( J P Y)

• Visa, Diners Club, Debit cards, Cash, American Express, JCB International, Mastercard, UnionPay

Dining

• Enjoy French cuisine at Héritage by Kei Kobayashi, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service.
• Snacks are also available at the coffee shop/cafe.
• Quench your thirst with your favorite drink at the bar/lounge.
• Buffet breakfasts are available daily for a fee.

Renovations

• The following facilities are closed on Tuesday: Dining venue(s)

Business amenities

• Featured amenities include a business center, limo/town car service, and express check-in.
• Event facilities at this hotel consist of conference space and meeting rooms.
• Self parking (subject to charges) is available onsite.

Rooms

• Make yourself at home in one of the 245 guestrooms featuring minibars and Smart televisions.
• Wired and wireless internet access is complimentary, while 60-inch flat-screen televisions with satellite programming provide entertainment.
• Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
• Conveniences include phones, as well as laptop-compatible safes and desks.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Tokyo Midtown - 0.1 km / 0.1 mi 21 21 Design Sight - 0.2 km / 0.1 mi Suntory Museum of Art - 0.2 km / 0.1 mi National Art Center, Tokyo - 0.5 km / 0.3 mi Roppongi Hills - 0.7 km / 0.5 mi Tokyo City View and Sky Deck - 1.1 km / 0.7 mi Suntory Hall - 1.5 km / 0.9 mi Tokyo Tower - 1.9 km / 1.2 mi Hotel New Otani Tokyo - 2 km / 1.2 mi Omotesando - 2.1 km / 1.3 mi Shiba Park - 2.2 km / 1.4 mi Meiji Jingu Stadium - 2.3 km / 1.4 mi Omotesando Hills - 2.4 km / 1.5 mi Takeshita Street - 2.6 km / 1.6 mi Hibiya Park - 2.7 km / 1.7 mi The preferred airport for The Ritz-Carlton, Tokyo is Haneda Airport (HND) - 21.5 km / 13.4 mi

Headline

• Near Tokyo Midtown

Themes

• Business property, Romantic, Luxury property, Spa, Business, Family property, City, Family, Spa property, Shopping property